Hi Oisin,
Basis team updated Kernel to 742 no:114 , but a click error happened and we implement this note 2163839, then we faced another error about ITS download functionality.
We implemented another note 2006931 it didn't solve.
Finaly SAP advise to us update kernel again to upper version. After updated kernel patch no to 210, it works.
Current state is ;
SAP kernel: 742
Patch no : 210