this is the announcment about Chrome referenced in Cris's last reply:
"
Please be aware of the following KBA which details a new development in the ITS area regarding ITS Upload/Download via the WebGUI when using Google Chrome
2249454 - ITS Up/Down: Using the WEBGUI File Browser in Google Chrome
See also the following blog from Cristiano Hansen who is one of the top contributors on the ITS Forum
Please use the comment section in the blog if you have any observations regarding KBA 2249454 or note 2208040 - Information about the removal of the NPAPI in Google Chrome for WebGUI users
also be aware of the following note regarding certificate validity
2250602 - ITS UpDown: applet certificate validity end date 01/11/2016
"