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Re: SAP portal 7.4 download document to local

February 9, 2016, 6:15 am
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Hi Oisin,

 

I call to R3 from portal and the backend version system is:

 

<remove image>

From screenshot required information is: SAPKB74012

 

 

No the problem only occur when is calling from portal, from into R3 is working fine.

 

We had tested from explorer, firefox and chrome and the problem is the same.and the Java version is updated.

 

Now the problem only occur for some users for other users the donwload document  is working fine, and all user have the same browser version and java version.

 

Thanks and best regards

 

Mónica González

 

Remove image as it has potential minor security risk Message was edited by: Oisin ONidh ITS SCN Moderator

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Re: SAP portal 7.4 download document to local

February 9, 2016, 8:42 am
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Hi Mónica,

 

From latest update - issue is on the client side.

In this instance I would get a JVM trace from a working and non-working user and compare.

This would confirm if they are indeed using the same JVM version (can have more than one verion installed)

If they are on the same version - then need to check the Java Console settings of the users who cannot download.

 

Regards,

 

Oisín

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Re: Configure Menu for RF (example F1->next,F2->save)

February 9, 2016, 9:52 am
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SICF calls wrong host

February 9, 2016, 11:46 am
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We have a system we are using for our portal upgrade project HQ3.  Our production system is HP1.  Recently to be sure we have everything in sync, we refreshed HQ3 with a copy of HP1.

 

Now if I test a web dynpro abap application from SE80, I can see the correct URL in the application and it launches fine when you right click and select test.

 

However, if I go to that same application in SICF and right click and choose test, I get a logon screen prompting for credentials for HP1.

 

Is there somewhere I can check the configuration to see why it is going to HP1 when tested from HQ3?

 

I looked in SMICM and SICF but could not find anything.

 

Looking at the icm/host_name_full parameter in RZ10 looks good.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 9, 2016, 8:22 pm
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Oh in that case, you can define the height and width for that class as well:

 

  height:100%;

  width:800px;

 

You can define it in pixels as well as percentages.

Be sure to define it for all the classes that define certain boundaries.

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Re: Configure Menu for RF (example F1->next,F2->save)

February 9, 2016, 8:28 pm
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Re: SICF logoff redirect not working

February 10, 2016, 4:52 am
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Re: SICF logoff redirect not working

February 10, 2016, 4:53 am
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Hi,

 

the logoff service is active.

logoff_service.jpg

Regards,

Christof

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Re: SICF logoff redirect not working

February 10, 2016, 11:27 am
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Hi Christof,

 

what Kernel version and patch are you using with the SAP_BASIS 740 SP9 ??

You are accessing an ITSMobile service on desktop browser (IE11, Chrome) just for testing purposes? Correct?

You will in the end be calling it this service on a handheld device?

 

Regards,

 

Oisin

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Re: SICF logoff redirect not working

February 11, 2016, 7:19 am
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Hi Oisin,

 

we are running on Kernel Release 742 and Support Package Level 28.

 

You are correct, the browser access is just for testing and in the end a handheld will be used.

But the initial requirement by the users was to fix the logoff because it is not working on the handheld device.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 11, 2016, 1:04 pm
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We are trying to create a generic application which should run on multiple devices, hence hard coded values does not work for us. I even tried working out with META tags but the application is not responding, as in the size looks the same to that of basic application without META.

 

Regards,

 

Pravs.

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Re: SICF logoff redirect not working

February 12, 2016, 3:58 am
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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 15, 2016, 6:39 am
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Please make sure you have edited the height and width of ALL the classes (there are overlaps), like the default MobileBody, etc.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 17, 2016, 9:02 pm
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Thanks a lot for your prompt response Utkarsha, right now i am going with addition of font size parameter in my service and client is ok with it.

 

Regards,

 

Pravs.

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Re: SICF logoff redirect not working

February 18, 2016, 4:38 am
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Thanks for all your advice.

The issue is solved.

Problem was the wrong configuration of the Inter-transaction flow in RF-Framework.

After setting this to "4 Log off RF user from SAP system" logoff and redirect works.

 

Status is set to "2", so i guess this has no affect.

 

Thanks for all your suggestions.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 18, 2016, 11:47 am
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Hi Praveen,

 

I am writing because I have the same problem. I created an ITS application for LM01 on Motorola MC3190 device. I am using IE browser. The problem is that screen size is too small.

I am using SAP_BASIS Release (740) SP-Level(0006) and the ITS Template I used is MOBILE4 Mobile Devices ( No HTML Tables ). The Operative System is Windows Embedded Handheld 6.5

 

I would like to know how you solve the issue.


Solutions I have tried:

 

  • I tried customizing the CSS and it did not work. Font size is too small and the buttons too. I copied template MOBILE.CSS and I added the following code:

 

.MobileUserArea, input {

/* font-family:arial;

/* font-size:100%;

  font-family: Verdana, Arial, sans-serif;

  font-size:16px;

}

 

.MobileUserArea, textarea {

/*  font-family:arial;

/*  font-size:100%;

  font-family: Verdana, Arial, sans-serif;

  font-size:16px;

}

  • I used another browser Opera Mobile 10. Using this browser I set Mobile view and the screen look great but function keys it does not work. I tried using DEVINCLUDE_INTERMEC700C, DEVINCLUDE_NAURTECHCK61 and DEVINCLUDE_SYMBOL3090 as ITSMOBILEDEVICEINCLUDE and it did not work.

 

Should I just use only industrial browsers? I am using IE browser but Mobile view it does not work correctly. I see screens like in a desktop (small).

 

Thanks.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 19, 2016, 3:16 am
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Hi,

 

Please create another thread.

 

You created a copy of Mobile.css, all the templates should point to that new copied file.

It is better, you add classes to the Mobile.css file itself and accordingly change the classes in your template.

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ITS Application for LM01 screen size is too small on Mobile devices

February 19, 2016, 6:14 am
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Hi Everyone,

 

I am writing because I need your help. I created an ITS application for LM01 on Motorola MC3190 device. I am using IE browser. The problem is that screen size is too small.

 

I am using SAP_BASIS Release (740) SP-Level(0006) and the ITS Template I used is MOBILE4 Mobile Devices ( No HTML Tables ). The Operative System is Windows Embedded Handheld 6.5

 

I would like to know How solve the issue.



Solutions I have tried:

 

  • I tried customizing the CSS and it did not work. Font size is too small and the buttons too. I copied template MOBILE.CSS and I added the following code:

 

.MobileUserArea, input {

/* font-family:arial;

/* font-size:100%;

  font-family: Verdana, Arial, sans-serif;

  font-size:16px;

}

 

.MobileUserArea, textarea {

/*  font-family:arial;

/*  font-size:100%;

  font-family: Verdana, Arial, sans-serif;

  font-size:16px;

}


I need more information about this solution.

 

  • I used another browser Opera Mobile 10. Using this browser I set Mobile view and the screen look great but function keys it does not work. I tried using DEVINCLUDE_INTERMEC700C, DEVINCLUDE_NAURTECHCK61 and DEVINCLUDE_SYMBOL3090 as ITSMOBILEDEVICEINCLUDE and it did not work.

 

Should I just use only industrial browsers? I am using IE browser but Mobile view it does not work correctly. I see screens like in a desktop (small).

 

 

 

 

Thanks.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 22, 2016, 10:32 pm
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Hello,

 

When you copied the Mobile.css file, please make sure the HTML template is pointing to the new Mobile.css file.

 

However, since the autogenerated code in the template already points to the Mobile.css file, it is better you add new classes in this existing file itself and change the HTML template classes for tags:

    

     <body class="MobileBodyBig" .....> </body>

 

Add in Mobile.css:

 

MobileBodyBig{

     height:100%;

     width: 100%;

  font-size:16px;

}

 

Remember to save and publish Completely - this mobile.css as well as the HTML template.

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Re: ITS Application for LM01 screen size is too small on Mobile devices

February 23, 2016, 8:17 am
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Hello, With the ITSmobile we don't deliver an environment for a certain mobile device or a special browser. With the wide range of devices, operating systems and (industry) browsers supporting all possibilities is not possible. But to get all the functionality of the mobile device, it is highly recommended to use an industrial browser like PocketBrowser (Motorola/Symbol), IBrowser (Intermec) or NaurTech Browser (Naurtech Corp.). Kind Regards, Gerard Ward Support Engineer SAP Active Global Support - Netweaver Web Application Server

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