Quantcast
Channel: SCN: Message List - Internet Transaction Server (ITS)
Viewing all 818 articles
Browse latest View live

Re: Webgui is not working in Production environment

$
0
0

Hi Karthik,

 

Report WDG_MAINTAIN_UR_MIMES is for Web Dynpro ABAP MIMEs. It is not used by the WEBGUI (SAPGUI for HTML).


Please test the WEBGUI service and check in dev_wXX if you have some error message there (WEBGUI related messages will start with "W "). You can also check in SITSPMON whether you have enough memory to hold an ITS session.



Regards,

Cris


ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi all,

 

This is regarding the scaling down issue for Internet service in MC9200 Device.I have gone through a lot of options in the forum but we are unable to resolve the issue.

We are using Enterprise Browser in the RF device,but the internet device is not displaying proportionately in the device.

Please find the attached device snapshots.

 

I have tried meta tags by creating a HTML include as DEVINCLUDE_SYMBOL9200 and maintaining it as value for parameter ITSMOBILEDEVICEINCLUDE.I tested the below meta tags but no result.

  1. <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1.0">
  2. <meta name=“mobileoptimized” content=“240”>
  3. <meta name="viewport" content="width=240, height=320, user-scalable=yes,

            initial-scale=2.5, maximum-scale=5.0, minimum-scale=1.0" />

I have also increased the value of parameter ~ITSMOBILEELEMFACTOR to 9 ,but no difference in output.

 

i have tried adding both the parameters in Internet Service parameters in SE80 and also in GUI configuration parameter in SICF.

 

Kindly advise.

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Utkarsha ,

 

Thank you for your reply.


I created a device includeDEVINCLUDE_SYMBOL9200in the internet service in SE80.

I copied the code from HTML template DEVINCLUDE_SYMBOL3090 in Itsmobile01 internet service and added the Meta tags at the last.

 

I don't have any MobileCSSinclude in my internet service in SE80.

 

But I have some doubts here. Can you please provide your inputs?


  1. If we maintain value of parameter ItsmobileCssinclude as "Mobile”, will it not refer to  the CSS include in Itsmobile?.
  2. What would happen if I remove theMobileCSSinclude parameter from GUI configuration settings?

     Will it work according to the meta tag present in DeviceInclude HTML template?

 

Regards

Suman

ITS returns 409 for ~okCodes specified in URL

$
0
0

Hi Folks,

 

we just had a HANA update with an upgrade to 7.40.


The problem is that the ITS / ICF behaves different now.

 

I had specified a ~okCode parameter In my service in SICF that was previously used as a fallback if no ~okCode parameter was used in the URL.

Now I can ONLY use that okCode at initialization at my application otherwise I get an 409 Server Response:

2016-05-10 16_09_35-ITS Service Error Message - Internet Explorer.png

 

 

This is a huge problem to us because the link to the application without any ~okCode has been distributed a lot and changing all that location will take a huge effort and problems. And there are other calls that use a different ~okCode for initialization.

 

I also tried to use ~okcode_permit (note  1501768 ) but that didn't help.

 

How can I solve this or get rid of the restrictive okCode checking.

 

 

Thx for your support!

Re: ITS returns 409 for ~okCodes specified in URL

$
0
0

Hi Sebastian,

 

Please share: kernel version/patch level and SAP_BASIS/support package level.


Thanks,

Cris

Re: ITS returns 409 for ~okCodes specified in URL

$
0
0

Hi Cristiano,

 

Kernel Release 742 Patch Level 318

SAP_BASIS: 740 SP Level 0013

 

Hope that helps

 

Thx

Seb

Re: ITS returns 409 for ~okCodes specified in URL

$
0
0

Hello Sebastian,

 

SAP note 1501768 holds true. You will need to play around ~okcode_permit and find a suitable value for your service.

 

I couldn't find a new correction for this settings, except SAP note 2114798 (which was delivered in SAPKB74012).

 

Kind regards,

Cris

Re: ITS returns 409 for ~okCodes specified in URL

$
0
0

So this means that I cannot define a "fallback" okcode if none if specified in the URL and simultaneously use ~okcopde_permit as a whitelist?


Re: Webgui is not working in Production environment

$
0
0

Hi Karthik,

 

Would recommend applying the latest 742 Kernel patch stack instead of using the 741 Kernel. (Been no corrections for this Kernel since September 2015)

 

Regards,

 

Oisin

Re: Webgui is not working in Production environment

$
0
0

Hi Orisin,

 

we started today kerenl upgrade from D system, hope this will work.

 

 

Regards

karthik

Re: Webgui is not working in Production environment

$
0
0

Hi Cris,

 

thanks for the reply.

we checked in dev_wxx log but did not find any error messages. and SITSPMON also seems fine.

today we started kernel upgrade from D systems, hope this will work.

 

Regards

Karthik

Kernel 7.42 patch level 410 released today

$
0
0

Hello All,

 

Today a new patch level (410) was released for kernel 7.42.

 

In the ITS area, this new patch level brings three corrections:

 

SAP note 2299676 - Change tab sequence doesn't work

SAP note 2305835 - Scrolling of moved gridview

SAP note 2312669 - Size of userarea changes while popup is open

 

You might be interested in testing the new kernel following this approach.

 

Kind regards,

Cris

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Suman,

 

As far i know the DeviceInclude file is put under the main ITS service such as ITSMOBILE01.

The basic ITS services are always used everytime you execute a service and the settings are taken from there. As mentioned here: Prerequisites to run ITSmobile - Wiki - SCN Wiki Try publishing the basic ITS services Completely:

  • ITSMOBILE
  • ITSGENMOBILE
  • ITSGENMOBILE4
  • ITSGENMOBILEXV
  • Also your internet service again 'Completely'

 

Also, try adding ITSMOBILE01 to your ~Sources parameter.

 

To answer your questions, do you have a Mobile.css file in ITSMOBILE service?

You can create you own CSS class under your service under 'MIME'.

 

Please see: ITSMobile Development for more information.

 

If none of the above work, you can implement as per my second blog.

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Utkarsha,

 

I have not yet added CSSinclude in the internet service in SE80.

As you can see in my first post snapshot,the internet service is not covering the entire screen in the device.

 

Can you provide CSS code that is  to be written to make the internet service display properly (covering the whole screen area) of the RF device.

 

 

Thanks again for all your support .

 

Regards

Suman

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Suman,

 

have you tried accessing the same ITSMobile service on a Chrome Browser usign the Developer Tools (CTRL + Shift + L)and using the toggle device mode (CTRL + Shift + M) and inputing the screen size in pixels. Does the ITSMobile service display like in the "1.jpg"?

The ITSMobile Visual Editor might be useful here: https://wiki.scn.sap.com/wiki/x/-QRPF

 

Regards,

 

Oisin


Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Utkarsha,

 

Thanks for the reply,

 

Will check and update..


Thanks.


Regards

Suman

No ITS/BSP or Web Dynpros can be started via SICF

$
0
0

Hi,

 

I have created a new ITS service, generated the screens and did the maintenance in SICF. But when I tested the service, the logon screen is coming up, but afterwards I get the ie error message: The website cannot display the page...

 

screenshot1.jpg

 

When I checked other services, like BSPs, other ITS etc., no one is working and I always get the same error. I think, after new service packs some settings might have been changed.

 

Does anyone know what the issue is and how to solve it?

 

Thank you & best regards,

 

Michael

Re: No ITS/BSP or Web Dynpros can be started via SICF

$
0
0

Hi Michael,

 

Please uncheck "Show friendly HTTP error messages" in your IE: Tools -> Internet Options -> "Advanced" tab -> "Browsing" section -> "Show friendly HTTP error messages" checkbox.

 

This will allow you seeing the actual 500 error message that is coming from the ICM.

 

If you are facing this error in more than one SAP web technology (BSP, Web Dynpro ABAP, ITS services), then I would guess that this might be a configuration issue, maybe involving table HTTPURLLOC (a wild guess).

 

You can also record a Fiddler trace, which should give you more hints about what is going on in the system.

 

At last, but not least, maybe you can check the ICM trace file (dev_icm, via ST11 or via SMICM), the system log (SM21) or even the work process trace files (dev_wXX, via ST11).

 

Kind regards,

Cris

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Suman,

 

no I did not expect that you would have Chrome on the device - but if you have Chrome on a desktop/laptopyou can emulate calling the ITSMobile service in a screen size that is similar.

That would help troubleshooting, well for me it helps.

If ITSMobile Visual Editor is not possible - then would need to follow the steps outlined by Utkarsha Khadke

This is the only solution here for you.

 

Regards,

 

Oisin

Re: ITS Mobile Screen scaling down issue in MC9200 Device

$
0
0

Hi Oisin,

 

I just checked that the resolution of the device is 640 x 480 (vga res).

 

And one of my colleague suggested that the resolution of the device should be 320 * 480 .

Is it because  of this I am getting the scaling down issue?

 

Also now I understand what you were asking me to check .I would test the internet service in Chrome and update.

 

Regards

Suman.

Viewing all 818 articles
Browse latest View live