Hi,
Did you happen to find a solution?
You can also try clearing all your browser history, cookies and so on and try again.
Let me know.
Hi,
Did you happen to find a solution?
You can also try clearing all your browser history, cookies and so on and try again.
Let me know.
Hi,
The solution we eventually implemented was more a worst case scenario resolution. What we did was system copy from a working environment.
The problem was with a note implemented prior to an EHP7 upgrade. Post upgrade when resetting the note via SPAU it set the program back to standard but references remained to changed code from the note implementation resulting in a short dump due to syntax error. We were not able to modify the program so quickest fix was a system copy.
Thanks
M
Hi Michael,
Can you list the note number in question?
Regards,
Oisín
ITS SCN Moderator
Hi Oisin,
Unfortunately I cannot provide the note number as the system doesn't exist and I did not take down the note number. The note was for Personas 2 and modified object R3TR CLAS CL_ITSP_UTIL, it added a search function if memory serves me correctly.
Thanks
M
Dear,
We have created a service for an IAC iview for an abap transaction with ALV. When testing transaction using web gui, it works fine. However, when testing the transaction thru the service, some of the function like 'Sort Ascending', 'Sort Descending' in the ALV toolbar does not work. The problem is that the dialog box that should be displayed after clicking 'Sort Ascending' or 'Sort Descending' cannot be displayed.
There is no such problem when testing the same transaction using web gui.
Following is the GUI configuration defined for the service
~COOKIES | 0 |
~GENERATEDYNPRO | 1 |
~PASSWORD
~POPUPS | 1 |
~STYLE | dhtml |
~TIMEOUT | 10 |
~TRANSACTION | ZZZZZZ |
~WEBTRANSACTIONTYPE | EWT |
~FLICKERFREE | 0 |
~DISCONNECTONCLOSE | 0 |
~NOHEADEROKCODE | 1 |
~WEBGUI | 1 |
~SINGLETRANSACTION | 1 |
~USERAGENTCHECK | 0 |
SAP-IE | EmulateIE8 |
~NOSPLASH | 1 |
~WEBGUI_POPUPS | 2 |
~WEBGUI_SIMPLE_TOOLBAR | 32 |
~THEME | 99 |
Any idea what is going wrong.
Thanks,
Francis
Hi Francis,
Please test the service with only:
~TRANSACTION ZZZZZZ
~WEBGUI 1
SAP-IE EmulateIE8
If it works, then add:
~WEBGUI_SIMPLE_TOOLBAR 32
~NOHEADEROKCODE 1
The parameters:
~WEBTRANSACTIONTYPE EWT
~PASSWORD
~TIMEOUT 10
should not be used (deprecated ones).
There are more parameters in the list: I recommend reading about each one of them before using - you can have odd results mixing parameters.
Regards,
Cris
Thanks for this information Michael.
Regards,
Oisín
ITS SCN Moderator
Hi Cris,
Thanks a lot!! Problem solved!
Hi Cris,
There is still some problem. When I click the 'Local file' button in ALV toolbar, the first popup can be displayed asking me to choose which format to export the data. After I select one of the radio button, another dialog box should be displayed asking me where to save the file. This second dialog box cannot be displayed when I test the iview in the portal page. However, if I directly test the service from sicf, it can be displayed and the data can be exported and saved.
Any ideas what is going wrong again.
Thanks,
Francis
Hi Francis,
Before I can answer this, I would like to know the SAP_BASIS that you have in your system (SAPKB7xxyy format) and the kernel version and patch level (e.g. kernel 7.21 EXT, patch level 521).
Thanks,
Cris
Hi Cris,
We are in ECC6.0 EHP7 with SAP_BASIS at level SAPKB74006 and kernal version 741 patch 116.
Thanks,
Francis
ITS Server on our side running very slow. Please suggest what we can do to enhance its speed.
Do we need to upgrade the SAP Server or is there present any other solution using which we can access SAP Thib Client?.
Hi Francis,
Please use kernel 7.42. First use the stack kernel (SAPEXE/SAPEXEDB packages), then apply disp+work package (latest one available in the SAP Service Marketplace). Kernel 7.41 will no longer be supported (soon).
I also recommend implementing SAP note 1995776 (it might be the case that you don't face the issue, but to be in the safe side).
Let me know the results of these changes.
Kind regards,
Cris
Hello Rohit,
What is the SAP Netweaver version that you are running? This can be found by looking at the SAP_BASIS version. It is also important to look at the kernel version and patch level used.
For WEBGUI sizing, please read SAP note 1888428.
Regards,
Cris
Dear Cris,
While I've to wait for my basis colleagues to deal with the kernel, I've applied note 1995776 as suggested but the problem is still there.
Attached is the images showing on the left that the dialog box asking the destination folder can be displayed if I test the service directly from sicf; while on the right showing that the dialog box cannot be shown when it is called from the protal iview, and the portal just stall at this step and did not response no matter which button I click except closing the browser (or this tab page).
Thanks,
Francis
Hi Francis,
I expect that note 1995776 will be used after the kernel upgrade - I have seen cases where this note was needed.
Maybe you can also update the ITS handler, by applying SAP note 2141004. The issue you are facing is not described in this note, but it might help.
The kernel upgrade should make a difference too.
Cheers,
Cris
Dear Cris,
Really appreciated for your help so far, the situation has been improving but yet there is still problem.
While the kernel is still to be updated by my basis colleagues, after applying note 2141004, the dialog box prompting for the file destination can be displayed. However, if I try to change the destination directory by clicking the drop down button at the end of either the input field for directory or File Name, I got the error as shown and then resulted in a dump.
However, if I simply type the file name without touching the drop down button at the end, the file can be saved except for the case of rich text format.
Also, it is strange that the drop down button occasionally works and the dialog box can be popup for me to select the destination folder for saving the files.
Would be much appreciated again if some advise or insight can be provided.
Thanks a lot,
Francis
Again, no problem when I test the service thru sicf directly.
Hi,
After a server upgrade, from SICF, I can login and see the first page of service ITSMOBILE01, but when I tried to navigate to other page I get an error HTTP 400 Bad Request.
Regards.
Hi Francis,
I would say to wait until the kernel is upgraded - then things should work.
About the I/O Error message from the applet, maybe you can obtain more information using the applet trace (SAP note 1733649 - you already have the code in place, you only need to set the trace level in the configuration file).
Thank you,
Cris